The truth about Novel Coronavirus (Covid-19) is that we really don’t know a lot about it when it comes to dentistry. As it’s new and ‘novel’ by name and nature, there has been very little research into it, although evidence and research is growing daily.

Your safety has always been one of our top priorities and with Coronavirus (Covid-19) endemic across the world, your safety is now even more important. We have therefore taken a cautious approach (perhaps overcautious) in reviewing every bit of research we can, assuming that it can be spread by dental procedures and then totally re-writing the way we do dentistry, with a new standard operating procedure totalling nearly 100 pages.

We feel it’s better to be safe than sorry, so whilst some measures may seem inconvenient and excessive, here are just a few of the things we’ve doing to keep you safe. Mouse over to find out more.

Electronic Door Locks

It goes against our open door policy to welcome everyone into our practice, but safety comes first.
Our electronic door locks now allow our team to control who comes in and out of the building, thereby ensuring everyones safety

Patient Screening

We've increased our pre-appointment checks with a new online portal and physical checks on the day of your appointment
Our thorough pre-appointment screening process helps us ensure we keep you safe, protect other patients and ensure the safety of our team

Contactess Payments

The way we take payments has changed so all payments are now contactless
We've re-thought the whole payment process with a choice of contactless payment options including pay by link 24/7, card and BACS payments.

Increased PPE & Additional Cleaning Time

We've stepped up our PPE well beyond the minimum requirements to protect you and our team
You'll probably notice when you come to see us that our PPE looks a little over the top. Better to be safe than sorry!

Check in and relax

Check in is now contactless, with a pager system to call you for your appointment. So relax with a drink and we'll call you when ready.
Take a seat in the garden or back in your car and when we're ready for you, we'll activate your pager. You can then come straight into the surgery from the fresh air outside.

Team Screening

All of our team are screened daily and tested weekly to ensure your safety
Every team member completes a daily online risk assessment and screening process. We also screen all of our team weekly with accredited laboratory based tests to ensure your safety

Direct Access Into Surgery

We've re-designed our practice so you now come straight into each surgery from outside
Fresh air is something we have plenty of in Budleigh, so what could be safer than entering and exiting the surgery directly into fresh air

Negative Pressure Ventilation

Our negative pressure ventilation system exceeds the minimum recommended ventilation by over 30x
Clean air is the key to safety and what better way to do this than with fresh air. Our newly installed mechanical ventilation system creates a negative pressure in the room, which literally pulls in clean fresh air at over 7000m3 per hour.

Book an appointment today

Whether you're looking for a solution to a specific problem or would like to join us for your regular dental care, our team are here to help
JPC
JPCBy e-mail 13/7/2020
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Just to say how impressed we both are with the treatment we have both received in the last few days. Your whole team have gone the extra mile to provide a safe environment in your surgery. Your standard of covid security is high. The instructions given before an appointment and on arrival were easy to follow. No chance of bumping into anyone accidentally. The hygiene precautions are first class, Your care and safety of patients and staff is obviously a high priority for you. Staff friendly, reassuring and welcoming. Well done all of you in these extremely difficult circumstances , you of all professionals are at high risk given the job you have to do.
JPC
JPCBy e-mail 13/7/2020
Read More
Just to say how impressed we both are with the treatment we have both received in the last few days. Your whole team have gone the extra mile to provide a safe environment in your surgery. Your standard of covid security is high. The instructions given before an appointment and on arrival were easy to follow. No chance of bumping into anyone accidentally. The hygiene precautions are first class, Your care and safety of patients and staff is obviously a high priority for you. Staff friendly, reassuring and welcoming. Well done all of you in these extremely difficult circumstances , you of all professionals are at high risk given the job you have to do.
JPC
JPCBy e-mail 13/7/2020
Read More
Just to say how impressed we both are with the treatment we have both received in the last few days. Your whole team have gone the extra mile to provide a safe environment in your surgery. Your standard of covid security is high. The instructions given before an appointment and on arrival were easy to follow. No chance of bumping into anyone accidentally. The hygiene precautions are first class, Your care and safety of patients and staff is obviously a high priority for you. Staff friendly, reassuring and welcoming. Well done all of you in these extremely difficult circumstances , you of all professionals are at high risk given the job you have to do.
JPC
JPCBy e-mail 13/7/2020
Read More
Just to say how impressed we both are with the treatment we have both received in the last few days. Your whole team have gone the extra mile to provide a safe environment in your surgery. Your standard of covid security is high. The instructions given before an appointment and on arrival were easy to follow. No chance of bumping into anyone accidentally. The hygiene precautions are first class, Your care and safety of patients and staff is obviously a high priority for you. Staff friendly, reassuring and welcoming. Well done all of you in these extremely difficult circumstances , you of all professionals are at high risk given the job you have to do.
Geoff BucklandGoogle Review
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I contacted the dental lab on a Saturday, the response was first class and they repaired my denture within a couple of hours. Considering this was during the Covid - 19 pandemic I cannot speak highly enough with regards to the response and to the precautions taken to protect everybody involved.
DHPatient comments
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This has to be one of the safest places on the planet right now. I can't believe the precautions they are taking.
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