Your safety and that of our team has always been one of our top priorities and  although Coronavirus (Covid-19) case numbers are coming down, mutations are evolving, which means we’re not reducing any of our measures, in fact we’ve stepped up some of them in light of the variants. Your safety and that of our team continues to be one of our top priorities to allow us to deliver safe effective care

When Coronavirus first came into the spotlight in March 2020 we began by reviewing every bit of research we could, assuming that it can be spread
by dental procedures and then totally re-writing the way we do dentistry, with a new standard operating procedure totalling nearly 100 pages.

With the number of people vaccinated increasing there is hope for the future, but with mutating strains there will still be challenges ahead during the rest of 2021. With the precautions and procedures we have in place we are still able to deliver great dental care to our regular patients and those referred to us from other practices for procedures such as dental implants, endodontics (root fillings), oral surgery, sedation and dentures.

We would normally welcome visitors to the area with open arms for emergency care, as we appreciate there is nothing worse than toothache when you are away from home. However, in light of the increasing variants and the risk this poses, we have taken the difficult decision to not to see visitors at present for emergency care in order to protect our team and our patients. We are still however happy to accept patients from the area who are resident in Devon.

All of our team were vaccinated in early January 2021 and all of our team have had their second vaccine.

We feel it’s better to be safe than sorry, so whilst some measures may seem inconvenient and excessive, here are just a few of the things we’ve doing to keep you safe. Mouse over to find out more.

Electronic Door Locks

It goes against our open door policy to welcome everyone into our practice, but safety comes first.
Our electronic door locks now allow our team to control who comes in and out of the building, thereby ensuring everyones safety

Patient Screening

We've increased our pre-appointment checks with a new online portal and physical checks on the day of your appointment
Our thorough pre-appointment screening process helps us ensure we keep you safe, protect other patients and ensure the safety of our team

Contactless Payments

The way we take payments has changed so all payments are now contactless
We've re-thought the whole payment process with a choice of contactless payment options including pay by link 24/7, card and BACS payments.

Increased PPE & Additional Cleaning Time

We've stepped up our PPE well beyond the minimum requirements to protect you and our team
You'll probably notice when you come to see us that our PPE looks a little over the top. Better to be safe than sorry!

Check in and relax

Check in is now contactless, with a pager system to call you for your appointment. So relax with a drink and we'll call you when ready.
Take a seat in the garden or back in your car and when we're ready for you, we'll activate your pager. You can then come straight into the surgery from the fresh air outside.

Team Screening

All of our team are screened daily and tested regularly to ensure your safety
Every team member completes a daily online risk assessment and screening process. We also screen all of our team regularly with accredited laboratory based antigen tests to ensure your safety

Direct Access Into Surgery

We've re-designed our practice so you now come straight into each surgery from outside
Fresh air is something we have plenty of in Budleigh, so what could be safer than entering and exiting the surgery directly into fresh air

Negative Pressure Ventilation

Our negative pressure ventilation system exceeds the minimum recommended ventilation by over 30x
Clean air is the key to safety and what better way to do this than with fresh air. Our newly installed mechanical ventilation system creates a negative pressure in the room, which literally pulls in clean fresh air at over 7000m3 per hour.

Book an appointment today

Whether you're looking for a solution to a specific problem or would like to join us for your regular dental care, our team are here to help
JPC
JPCE-Mail - July 2020
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Just to say how impressed we both are with the treatment we have both received in the last few days. Your whole team have gone the extra mile to provide a safe environment in your surgery. Your standard of covid security is high. The instructions given before an appointment and on arrival were easy to follow. No chance of bumping into anyone accidentally. The hygiene precautions are first class, Your care and safety of patients and staff is obviously a high priority for you. Staff friendly, reassuring and welcoming. Well done all of you in these extremely difficult circumstances , you of all professionals are at high risk given the job you have to do.
Clare Suttie
Clare SuttieGoogle Review - September 2020
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We've been happy customers for a few years now, but recently was even more impressed by the care and attention given to my 12 year old during a visit under COVID 19 restrictions. Maurice and Tilly could not have been more patient, explaining everything to my anxious and nervous daughter and keeping her calm - Tilly even held her hand. We really appreciated this, a real human touch even though they are all wrapped up in PPE kit and have such stringent measures in place. Can't recommend them enough! Well done all of you in these extremely difficult circumstances , you of all professionals are at high risk given the job you have to do.
SR
SRPatient comments - December 2020
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I was nervous about coming to the dentist with all that is going on with Coronavirus. The precautions you are taking must have taken some organising and are very impressive. I feel very safe and grateful for all you are doing to help us continue to get the dental care we need.
Geoff BucklandGoogle Review - June 2020
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I contacted the dental lab on a Saturday, the response was first class and they repaired my denture within a couple of hours. Considering this was during the Covid - 19 pandemic I cannot speak highly enough with regards to the response and to the precautions taken to protect everybody involved.
DHPatient comments - August 2020
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This has to be one of the safest places on the planet right now. I can't believe the precautions they are taking.
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